FAQ

Frequently asked Questions

Yes! It’s very easy to install our services on your device. We provide a clear, step-by-step installation guide to help you get everything set up quickly and smoothly.

Additionally, 24/7 support is available via phone calls and WhatsApp to assist you anytime you need help.

Yes! We offer full channel list customization to match your exact preferences. You can select the country and language you want—so if you’re in the USA, we can keep only U.S. channels and English-language movies and TV shows. This personalized setup gives you faster navigation, a cleaner interface, reduced server load, and a smoother, buffer-free streaming experience tailored just for you.

  • You’ll get one email from CASTIFYIPTV once your payment is confirmed.

    What’s inside: you will be given the necessary credentials to log in (Username, Password and port URL). In this way, you understand that the payment has been made and you have received the requested service.

Yes. One account works on one device at a time.

To move it safely and avoid freezing:
1• Log out on the current device.
2• Wait 1–2 minutes for the session to clear.
3• Sign in on the new device.

Note: Using the same account on two devices at once will cause conflicts and can lead to freezing.

Each account is optimized for a single active device.
If you want to watch on two devices at the same time, the 2-device plan gives you two separate logins, one per device for smooth, stable streaming.

• One account per device = best stability.
• Two devices at once = choose the 2-device plan

Usually 5–20 minutes, please check your inbox and spam/junk folder.
During peak times it may take longer (rarely up to 8 hours), we’ll message you as soon as your account is ready.

Your subscription starts as soon as we send your activation credentials by email/WhatsApp. From there you can start streaming immediately.

Check Spam/Junk (and Gmail Promotions) and whitelist our address. lf you don’t receive immediately, you don’t need to worry because the email will come to you eventually.

*During peak times it may take longer (rarely up to 8 hours), We’ll message you as soon as your account is ready.

We accept PayPal and major credit/debit cards: Visa, MasterCard...

Need another method? Contact support.

Our service supports various devices, including Smart TVs, Android TV boxes, Firestick, smartphones, tablets, computers, and more.

For a smooth experience:
• HD: 15–20 Mbps
• Full HD (1080p): 20–25+ Mbps
• Up to 4K : 30–35+ Mbps

*Up to 4K where available; availability varies by region and content rights.

(optional) Adult channels can be enabled on request.

Yes, CASTIFYIPTV’s channel list includes major networks like ABC*, CBS*, FOX*, and NBC*, along with a wide range of channels such as MTV, VH1, SHOWTIME, HGTV, and more. *Regional restrictions may apply.

Great news for soccer fans! CASTIFYIPTV streams numerous live soccer leagues, keeping you in the action, so you never miss a match.

Absolutely! CASTIFYIPTV is your gateway to major sports leagues such as the NFL, NBA, MLB, NHL, NASCAR, MLS, and more. Enjoy comprehensive coverage of major events like the Super Bowl, World Series, NBA Finals, and the Olympics.

CASTIFYIPTV offers a constantly expanding library of top shows. Watch favorites like The Simpsons, The Bachelor, Shark Tank, Saturday Night Live, and many others, both live and on-demand.

Touch the success!
Get your subscription

Over 3,200+ client all over the world.

Talk to us!